Privacy Policy
Overview
This Privacy Policy describes how Pivot & Helm System, LLC ("we," "us," or "our") collects, uses, and protects information when you visit our website pivotandhelm.com (the "Site") or engage with our services. We are committed to protecting your privacy and handling your information with care and transparency.
By using our Site, you agree to the collection and use of information in accordance with this policy.
Information we collect
We collect only the information you voluntarily provide to us. When you submit an inquiry through our contact page, we collect:
Name — so we know who we're speaking with
Email address — so we can respond to your inquiry
Project description — so we can understand the scope and nature of your request
We do not require you to provide any information beyond what is necessary to respond to your inquiry.
How we use your information
We use the information you provide solely to:
Respond to your inquiry and communicate with you about a potential engagement
Understand your project needs and determine whether we are a good fit
Maintain a record of our correspondence
We do not sell, rent, or trade your personal information to third parties. We do not use your information for advertising or marketing to unrelated parties.
How we store and protect your information
We take reasonable measures to protect the information you provide against unauthorized access, disclosure, alteration, or destruction. Information submitted through our contact page is retained only for as long as necessary to fulfill the purpose for which it was collected, or as required to comply with our legal obligations.
By using our Site, you agree to the collection and use of information in accordance with this policy.
Sharing your information
We do not share your personal information with third parties except:
With service providers who assist us in operating our Site or conducting our business, provided they agree to keep this information confidential
When required by law, regulation, legal process, or governmental request
To protect the rights, property, or safety of our company, our clients, or others
Third-party services
Our Site may use third-party services (such as hosting providers or form-handling tools) to operate and deliver our services. These providers may process information on our behalf and are obligated to protect it. Our Site may also contain links to external websites; we are not responsible for the privacy practices of those sites and encourage you to review their policies.
Your rights
Depending on your location, you may have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Withdraw consent to our processing of your information
To exercise any of these rights, please contact us at info@pivotandhelm.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Cookies and analytics
Our Site may use cookies or similar technologies to understand how visitors interact with our Site and to improve the experience. You can set your browser to refuse cookies or to alert you when cookies are being sent. Some portions of the Site may not function properly without them.
Children's privacy
Our Site and services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
Last updated: 07/21/2026
Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at: